Skip to content
Request Demo

Privacy Policy

Effective Date: 4/22/2025
Business Name: GigaCarp, LLC DBA OrangeMage.ai (“OrangeMage,” “we,” “our,” “us”)

OrangeMage.ai values your privacy and is committed to being transparent about how we collect, use, and share information. This Privacy Policy explains what data we access, how we use it, and your choices.

1. Who This Policy Applies To

This policy applies to:

  • Users of OrangeMage.ai’s CRM automation tools and integrations

  • Visitors to our website and marketing properties

  • Individuals whose data may be processed through our platform or associated systems

2. What Data We Access and Collect

A. CRM-Connected Data (from Customer Platforms)

When using our CRM integrations and automation tools, we access:

  • CRM activity and engagement data (e.g., emails, calls, meetings)

  • CRM property data and schema information (e.g., contact and deal fields)

This data is accessed and processed in real time to deliver AI-powered insights and automations. OrangeMage.ai does not retain this CRM content in long-term storage unless explicitly disclosed.

B. Website and Ad Platform Data

When you interact with our website or marketing campaigns, we collect:

  • Website activity (page visits, clicks, form submissions)

  • Ad engagement (impressions, clicks, conversions)

  • Device and browser data (IP address, user agent, operating system)

  • Referrer URLs and session metadata

  • Events tied to onboarding, tool usage, and sales activity

This interaction data may be associated with a CRM record and is retained for the lifetime of that record to support lead tracking, campaign attribution, and performance analytics.

3. Data Storage and Retention

We retain:

  • CRM usage logs and system events (e.g., timestamps, request metadata)

  • Website and marketing interaction data for as long as the associated CRM record remains active

  • Internal diagnostics, system logs, and billing metadata for compliance and optimization

We do not store CRM content (such as email bodies, call transcripts, or property values) beyond the time needed for the processing task you initiate, unless otherwise disclosed or required by law.

4. Third-Party Services and Sharing

A. LLM and AI Processing

To fulfill your automation requests, OrangeMage.ai securely transmits CRM data to third-party large language models (LLMs), including:

  • OpenAI

  • Google Gemini

  • Perplexity

These providers process data only to complete tasks that you or your team explicitly initiate. OrangeMage.ai does not authorize these LLMs to retain, use, or train on your data beyond the scope of that action. Their use is governed by their respective privacy policies.

B. Advertising and Analytics Partners

We may share non-CRM data (e.g., web and ad interaction data) with:

  • Google (Ads, Analytics)

  • Meta (Facebook/Instagram)

  • LinkedIn and other advertising networks

This helps us personalize marketing, improve campaign performance, and measure reach and engagement.

5. Security

All data transmitted through OrangeMage.ai is encrypted in transit using industry-standard TLS protocols. We prioritize minimal data handling and process CRM data securely without storing it in our own databases beyond transient processing unless explicitly disclosed.

6. Your Responsibilities

As a user of OrangeMage.ai, you are responsible for:

  • Ensuring you have the necessary legal rights and permissions to transmit customer or contact data

  • Complying with all applicable privacy regulations (e.g., GDPR, CCPA)

  • Notifying your own customers or contacts where appropriate

7. Disclaimers

OrangeMage.ai does not verify the content submitted or generated through our tools. AI outputs are suggestions only and may contain inaccuracies. They should not be treated as fact, legal advice, or relied on for critical decision-making.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to the personal data we store

  • Request correction or deletion of your data

  • Opt out of marketing or data analytics tracking

To exercise these rights, contact us at the email provided below.

9. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to collect and analyze web activity. These tools help us understand user behavior and improve your experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect some site features.

10. Data Processing Agreements

If your organization requires a signed Data Processing Agreement (DPA) for GDPR or other regulatory compliance, please contact us to request one.

11. Changes to This Policy

We may update this Privacy Policy periodically. If we make significant changes, we will notify users via email or through platform notifications. Continued use of our services after such updates constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or requests related to this policy, reach out anytime:

Email: chad.sideris@gmail.com
Business Name: GigaCarp, LLC DBA OrangeMage.ai